Privacy and Cookies Policy
Last updated: 6th December, 2024
At Tim Campbell Counselling, your privacy is of utmost importance. This Privacy Policy outlines how I collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the practices described in this policy. If you have any questions, please feel free to contact me at [insert email address].
1. Information I Collect
I may collect the following types of personal information when you use this website or engage in counselling services:
• Personal Details: Name, email address, phone number, and other contact details provided when you make an inquiry or book a session.
• Sensitive Information: Information related to your health or personal circumstances, shared during counselling sessions. This is considered special category data and is handled with extra care.
• Website Usage Data: Non-personal information, such as your IP address, browser type, and pages visited, collected via cookies or similar technologies.
2. How I Use Your Information
Your information is used solely to provide counselling services and support. Specifically, it may be used to:
• Respond to your inquiries and manage appointments.
• Deliver effective counselling tailored to your needs.
• Maintain accurate records as required for ethical and professional purposes.
• Improve the website and user experience.
I will never use your information for marketing purposes or share it with third parties without your explicit consent, except where required by law.
3. Data Retention
I retain your personal information for as long as necessary to provide counselling services and comply with legal and ethical obligations. Typically, client records are securely stored for up to seven years after the conclusion of therapy, in line with professional guidelines.
4. Data Sharing and Security
Your data is stored securely and handled with the highest level of confidentiality. Measures in place include:
• Password-protected devices and encrypted files for digital data.
• Secure storage for any paper records.
• Limiting access to your data to only those necessary for service delivery.
Your information will only be shared in exceptional circumstances, such as:
• When required by law (e.g., safeguarding concerns or legal orders).
• If you provide explicit consent for information sharing.
5. Your Rights
Under data protection laws, you have the following rights regarding your personal data:
• Access: Request a copy of the information I hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data, where applicable.
• Restriction: Limit how your data is processed.
• Data Portability: Request transfer of your data to another provider.
• Objection: Object to certain types of data processing.
To exercise these rights, please contact me at [insert email address].
6. Cookies Policy
This website uses cookies to enhance user experience and analyze website traffic. Cookies are small files stored on your device when you visit a website. They help improve the functionality and performance of the website.
Types of Cookies Used
• Essential Cookies: These cookies are necessary for the website to function properly. Without them, some parts of the website may not work as intended.
• Analytics Cookies: These cookies collect anonymous information about how visitors use the site, helping me improve its design and functionality.
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your experience on the website.
7. Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes in services or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly where appropriate.
8. Contact Me
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact me at:
Tim Campbell Counselling
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